SERP Triumph

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PRIVACY POLICY

SERP Triumph is amongst the best digital marketing agencies with it’s offices in both India and Dubai. It is widely known as SERP Triumph Pvt Ltd in India and SERP Triumph Marketing LLC in Dubai. We take your privacy seriously and are committed to safeguarding your personal data. This privacy policy outlines the types of information we collect from you, the methods we use to collect it, how we use and protect your data, how we obtain your consent, the duration for which we retain your data in our databases, and, when necessary, with whom we may share it.

By using our website and services, you agree to the practices detailed in this privacy policy. Your use of the website is also governed by our terms and conditions. In this policy, the term “website” refers to the SERP Triumph website; “we,” “us,” “our,” and “SERP Triumph” refer to SERP Triumph Pvt Ltd and SERP Triumph Marketing LLC; and “you,” “client,” and “user” refer to you, the user or client of SERP Triumph.

Please note that this privacy policy may be updated from time to time. Your continued use of the website and services following any changes to this policy will signify your acceptance of those updates, so we encourage you to review this policy regularly. This privacy policy has been crafted and is maintained in compliance with all relevant national and international privacy and data protection laws and regulations, including the India Digital Personal Data Protection Act 2023 (DPDPA) and the UAE Federal Personal Data Protection Law.

  1. GENERAL INFORMATION

Personal user data collected and processed through the SERP Triumph website and SERP Triumph services will be managed and monitored by:

  • SERP Triumph Pvt Ltd.
  • SERP Triumph Marketing LLC

 

  1. HOW WE OBTAIN YOUR CONSENT

By visiting the website, using our services, and reaching out to us through our contact details, you consent to the collection, storage, and use of your information in accordance with the terms outlined in this privacy policy. You have the right to withdraw your consent at any time by submitting a request through our contact information.

 

  1. TYPES OF INFORMATION COLLECTED

The information we collect from our users enables us to continually enhance the user experience on our website and provide our services effectively. Below are the types of information we gather:

Information You Provide to Us: You share information with us when you visit the website, utilize our services, or contact us via our contact form or other contact details. As a result, you may provide us with the following information:

  • First and last name
  • Email address
  • Phone number
  • Any additional information related to you that you provide to us directly or indirectly through our website

SERP Triumph will not collect any personally identifiable information about you unless you voluntarily provide it.

Usage Data: As you navigate our website, certain usage data is automatically collected. This includes technical information such as your device’s IP address, the type and version of your browser, the specific pages you visit on our website, the date and time of your access, the duration of your visit on those pages, and other diagnostic-related data.

When accessing our website via mobile devices, we also collect information specific to those devices. This may include, but is not limited to, the type of mobile device, its unique identifier, the device’s IP address, the mobile operating system, the type of mobile browser, and other identifiers and diagnostic data.

Additionally, we collect information that your browser automatically sends each time you visit our website or access it through a mobile device.

Social Media:Our website provides various links that allow you to interact with social media platforms. You are encouraged to use these features to share information as you see fit. However, we strongly recommend that you review the privacy and data protection policies of the social media sites you use through our website to understand how they handle your personal information:

Contact Information: When you or a third party communicate with us through our contact information, we may access some personal details such as your name and email address. Personal information shared through our contact details is not stored on any SERP Triumph servers but will be stored on the respective server of our email service provider.

  1. HOW LONG WE KEEP YOUR DATA

User-provided personal data collected through our website will be stored for as long as necessary to achieve the legitimate purposes outlined in this policy, particularly in Section 5, or until the user opts out of our newsletter or requests the deletion of their data. SERP Triumph may also retain personal data for a longer period if the user has granted consent for such processing, provided that the consent has not been revoked. Furthermore, SERP Triumph may be required to retain personal data for an extended period to comply with legal obligations or a directive from an authority. Once the retention period concludes, the personal data will be permanently erased. As a result, the rights to access, delete, rectify, and transfer data cannot be exercised once the retention period has expired.

  1. HOW WE USE YOUR INFORMATION(LEGITIMATE PURPOSES)

We generally use the data we collect to provide, maintain, protect, and enhance our website and to deliver our services effectively. Specifically, the data collected through our website is used for the following purposes:

  • Drafting, preparing, and signing service agreements with clients.
  • Delivering our services as offered on the website.
  • Understanding and enhancing your experience with our website and services.
  • Responding to your comments or inquiries via our contact information.
  • Sending you relevant information, including confirmations, invoices, technical notices, updates, security alerts, and support or administrative messages.
  • Providing you with important updates and information about our website and services.
  • Conducting marketing activities for SERP Triumph.
  • Displaying advertisements across various advertising networks.
  • Linking or combining your information with other data obtained from third parties to better understand your needs and provide more tailored services.
  • Processing and responding to requests related to users’ privacy rights.
  • Protecting against, investigating, and deterring fraudulent, unauthorized, or illegalactivities.
  1. HOW WE SHARE YOUR INFORMATION

Client information is a critical part of our business, and we are committed to safeguarding it. We do not sell client information to third parties. We only share client information as outlined below:

Third-Party Service Providers: We engage third-party service providers to perform various functions on our website. These functions include website hosting, email distribution, payment processing, billing, advertising services (e.g., Google Ads, Facebook Ads), and data analysis. These third-party providers may have access to personal information necessary to perform their functions, but they are not permitted to use it for any other purpose. Any information shared with these third parties is handled and stored in accordance with both their respective privacy policies and ours.

Email Communications: By providing your email address, you consent to receive relevant content, notifications, and information from us. As a result, your email address may be shared with third-party bulk email service providers solely for the purpose of sending you these communications. If you wish to stop receiving emails from SERP Triumph, you can unsubscribe at any time by using the “unsubscribe” link in the emails or by submitting a request through our contact information.

Advertising: SERP Triumph uses advertising services, such as Google Ads and Facebook Ads, to display personalized ads based on users’ preferences and browsing behaviour. These services may use cookies and similar technologies to track online activity and deliver relevant advertisements. Although we do not share directly identifiable personal information, these platforms may combine data collected on our site with other information they already possess. Users can opt out of targeted advertising by adjusting their browser or device settings.

Business Transfers: In the event that SERP Triumph undergoes a business transition, such as a merger, acquisition, or creation of a new entity, your information may be transferred as part of that process. We will notify you via email or by posting a prominent notice on our website before your information becomes subject to a different privacy policy.

Protection of SERP Triumph and Others: We may disclose personal information when we believe it is necessary to comply with legal obligations, enforce our terms and conditions, protect the rights, property, or safety of SERP Triumph, our users, or others. This may include sharing information with other companies and organizations for purposes of fraud prevention and credit risk reduction.

Anonymous Information: SERP Triumph may use anonymous browsing data, collected automatically by our servers, primarily to help us manage and enhance the website. We may also aggregate this anonymous information to provide insights to potential business partners or other unaffiliated entities. This information is not personally identifiable.

  1. SECURITY BREACH NOTIFICATION

In the event of a security breach that compromises the confidentiality of our users’ personal data, SERP Triumph is committed to promptly notifying those affected. This notification will be sent through the contact information provided by the user on our website. We will take all necessary measures to protect your information and address any situation that jeopardizes the security of your data.

  1. INTERNATIONAL DATA TRANSFER

By using our website, you acknowledge and agree that your personal data may be transferred and processed outside your home country, where data protection laws may differ. This is because your data may be stored on servers located in different countries. SERP Triumph is dedicated to taking the necessary steps to ensure that your data is handled in accordance with applicable privacy protection regulations and is adequately safeguarded during any international transfer.

  1. PROTECTION OF YOUR INFORMATION

We limit access to your personal information to only those individuals or services with a legitimate need to know, in accordance with our privacy policy. We adhere to industry-recognized security standards to protect your personal data during both transmission and storage. However, it’s important to recognize that no method of transmission over the Internet or electronic storage is completely secure. While SERP Triumph makes every effort to implement effective data protection measures, we cannot guarantee absolute security of your personal information. We are committed to not selling, distributing, or transferring your personal data to unauthorized third parties unless we have your explicit consent or are legally required to do so.

  1. RIGHTS

Users who provide information through our website, as data subjects, are entitled to various rights concerning their personal data. These rights include accessing, rectifying, downloading, or deleting their information, as well as restricting and opposing certain types of data processing. While some rights are universally applicable, others may only apply in specific situations. Below is a summary of these rights:

  • Access and Portability: To access and obtain details about the information stored on our servers, you can submit a request through our contact information.
  • Rectification, Restriction, Limitation, and Deletion: You have the right to rectify, restrict, limit, or delete much of your information.
  • Right to be Informed: Upon request, users will be informed about the data we collect, how it is used, how long it is retained, and whether it is shared with third parties.
  • Object: If we process your data based on our legitimate interests or in the public interest, you may object to this processing under certain circumstances. If you object, we will stop processing your information unless we have compelling legitimate grounds to continue or where it is necessary for legal reasons.
  • Withdraw Consent: If you have previously given your consent for us to process and store your personal information, you have the right to withdraw that consent at any time. For instance, you can withdraw your consent by updating your settings. In some cases, we may continue to process your data after you have withdrawn consent if we have a lawful basis for doing so or if your withdrawal was limited to specific processing activities.
  • Complaint: If you wish to lodge a complaint about how we use your information (in addition to any other rights you may have), you have the right to do so with your local supervisory authority.
  • Rights Related to Automated Decision-Making, Including Profiling: If you believe that your data is being processed unlawfully, you may request a copy of the automated processing activities we conduct.

Users or data subjects who have provided personal information through the website may exercise these rights at any time and without restriction by submitting a request through our contact information. All requests to exercise these rights will be addressed and responded to within a reasonable timeframe.

 

  1. PROTECTION OF MINORS’ PERSONAL DATA

We adhere to national and international data protection regulations concerning the personal data of minors. We do not knowingly collect information from children under the age of 13. If we learn that a child under 13 has provided us with personal data, we will take immediate steps to delete such information.

  1. THIRD PARTIES

Except as explicitly stated in this privacy policy, this document only covers the use and disclosure of information collected by SERP Triumph. If you share your information with third parties, different rules may apply to how they use or disclose that information. SERP Triumph does not control the privacy practices of third parties, and you are subject to the privacy policies of those third parties where applicable. SERP Triumph is not responsible for the privacy or security practices of third parties, including those linked to or from our website. Please review the privacy policies of any third-party websites or services you access through our website.

  1. CHANGES TO PRIVACY POLICY

We reserve the right to modify our privacy policy at any time. Any changes will be promptly communicated to our users and posted on the website. Your continued use of our website after such changes will indicate your acceptance of the updated privacy policy.

  1. CONTACT INFORMATION

If you have any questions or concerns regarding this privacy policy or the handling and security of your data, please reach out to us using the contact information provided below:

SERP Triumph.